03 · The Presale queue · 25 Oct 2026

Calls.

While a call or its write-up is open the lead does not move. After Save it stays on screen, marked done, saying where it went, until the desk moves on.

03Reached 03No answer 03Moving on

Where the lead goes

Arrives→Now→Waiting on them→Later→Quiet→Completed

Prototype: admin-preview → Presale. The rules: Amiro.Next/features/crm-work-model/rules.md (CRM-D-130…138, 25 Oct). Code: core/leads/presale-queue, presale/presale-mode, core/leads/ladder, core/leads/lead-intake.

03 · Reached

A visit booked, or a next move set: done, and still on screen.

Amiro · The Presale queue · 25 Oct 20261 / 3

03 · No answer, busy, voicemail

Not reached: the ladder brings it back.

Amiro · The Presale queue · 25 Oct 20262 / 3

03 · Moving on

Next, or another lead: three seconds, then the row folds away.

Amiro · The Presale queue · 25 Oct 20263 / 3