08 · The Presale queue · 25 Oct 2026

Nothing forgotten.

The 25 Oct audit asked one question of every rule: can a lead drop out of sight? Seven ways it could. Each is fixed, and each fix is a rule now.

08A repeat ask 08A plan that was due 08A plan on a booked lead 08Done means a decision

Where the lead goes

Arrives→Now→Waiting on them→Later→Quiet→Completed

Prototype: admin-preview → Presale. The rules: Amiro.Next/features/crm-work-model/rules.md (CRM-D-130…138, 25 Oct). Code: core/leads/presale-queue, presale/presale-mode, core/leads/ladder, core/leads/lead-intake.

08 · A repeat ask lands on the person

Berta, seven missed calls, fills the form again: one contact, her new ask at the top.

Amiro · The Presale queue · 25 Oct 20261 / 4

08 · A plan that was due is closed by the call

Judit, planned for 13:00, rung at 13:40, no answer.

Amiro · The Presale queue · 25 Oct 20262 / 4

08 · A plan on a booked lead shows when due

Álvaro, visit Thursday, “ring the day before”: in Later on Monday, in Now at 09:00.

Amiro · The Presale queue · 25 Oct 20263 / 4

08 · Done means a decision

A reply arriving, a colleague taking the lead: it says where it went, without Done.

Amiro · The Presale queue · 25 Oct 20264 / 4