02 · The Presale queue · 25 Oct 2026

Messages.

Writing to a lead moves it to the top while the chat is open. Sent and unanswered, it lifts into the strip above the list: waiting on them, not work, and not gone.

02Writing 02Sent 02Waiting on them

Where the lead goes

Arrives→Now→Waiting on them→Later→Quiet→Completed

Prototype: admin-preview → Presale. The rules: Amiro.Next/features/crm-work-model/rules.md (CRM-D-130…138, 25 Oct). Code: core/leads/presale-queue, presale/presale-mode, core/leads/ladder, core/leads/lead-intake.

02 · Writing

The lead being written to heads the list.

Amiro · The Presale queue · 25 Oct 20261 / 3

02 · Sent

Sent: the row says it is waiting for a reply, and stays while the chat is open.

Amiro · The Presale queue · 25 Oct 20262 / 3

02 · Waiting on them

Closed, it lifts into the strip; the card stays on it.

Amiro · The Presale queue · 25 Oct 20263 / 3